Factory Authorized Dealer Network
There’s nothing special about less-than-exceptional service, when it comes to your heating and cooling company. That’s why we place a level of importance on becoming a Factory Authorized Dealer to ensure that customers receive the best in comfort and satisfaction. Our Factory Authorized Dealers offer something extra to their customers to set them apart from the rest. Expect unparalleled service in every aspect of contact that you may have with our dealers ranging from your initial inquiry to sales and installation, maintenance, and repair.
All of the dealers in our network have achieved the Factory Authorized Dealer designation indicating that they have met or exceeded our standards in service, product offerings, skills, and knowledge, as well as an offer of 100% Satisfaction Guarantee to their customers*. This is signified by the Factory Authorized Dealer emblem.
In order to receive the Factory Authorized Dealer distinction, dealers must meet rigorous standards based on their technical knowledge, business practices, customer service, as well as their use of Factory Authorized Parts whenever possible to achieve the highest level of performance for your equipment and meet sound requirements.
In order to meet these requirements, one half of each dealer’s service technicians must have earned North American Technician Excellence (NATE) certification. NATE is the nation’s most prominent training program for heating, ventilation, and air conditioning professionals which provides certification pending completion of a training program and passage of a technical examination.